Customer information
Shipping & Production
Every Troy’s Design Co. garment is made to order. Most orders are produced within 2–7 business days before shipment, although holiday volume, product availability, order size, and other conditions can extend production time.
Production & delivery
Current orders are placed and processed through our linked Printify storefront, where shipping cost and available delivery methods are shown at checkout. Delivery dates are estimates rather than guarantees. Tracking will be provided when available. Orders containing multiple items may arrive in separate packages.
Delivery address
Customers are responsible for entering a complete and accurate delivery address. If an order is returned because the address was incorrect or incomplete, additional production or shipping charges may apply.
Questions about an order can be sent to troy@troysdesignco.com. Current orders are placed and processed through our linked Printify storefront.